Terms of Service

1. Definitions

• "StormAxis," "we," "us," or "our" means StormAxis, a Texas-based company operating the storm intelligence platform at www.stormaxis.io.
• "Services" means the StormAxis web platform, application programming interfaces (APIs), storm intelligence briefings, property targeting reports, ML-derived data products, and all related features, tools, and content.
• "Customer" or "User" means any business entity or individual professional who accesses or uses the Services.
• "Report" means any Storm Intelligence Briefing, property targeting output, tactical lead list, or other data product generated or delivered by StormAxis.
• "Subscription" means any recurring fee-based access plan for the Services.
• "Content" means all text, data, graphics, maps, analytics, scores, software, and other materials made available through the Services.

2. Account Registration and Eligibility

2.1 Eligibility

The Services are available exclusively to businesses and professionals operating in the roofing, storm restoration, property inspection, insurance, or related industries. You must be at least 18 years of age and have the legal authority to enter into this Agreement on behalf of yourself or your organization.

2.2 Account Creation

To access certain features of the Services, you must create an account. You agree to: (a) provide accurate, complete, and current registration information; (b) maintain the security of your account credentials; (c) promptly notify StormAxis of any unauthorized use of your account; and (d) be responsible for all activity occurring under your account.

2.3 One Account Per Entity

Each account is for the use of a single business entity or individual professional. Sharing account credentials with third parties or creating multiple accounts to circumvent purchase limits or access restrictions is prohibited and may result in immediate account termination.

3. Description of Services

StormAxis provides storm intelligence data, property targeting analytics, and related tools designed to assist roofing and restoration contractors in identifying and prioritizing properties affected by storm events. Services include, but are not limited to:

• Storm Intelligence Briefings: Event-specific reports providing storm type, affected areas, estimated revenue opportunity, damage probability scores, and geographic targeting data.
• Property Targeting Reports: Machine-learning-scored property lists within defined storm impact zones, clustered and ranked for contractor outreach efficiency.
• Platform Access: Web-based dashboard, search, filtering, and export functionality.
• API Access: Programmatic access to StormAxis data feeds (where applicable under a separate agreement).

StormAxis reserves the right to modify, update, or discontinue any feature or component of the Services at any time with reasonable notice where practicable.

4. Fees, Payment, and Billing

4.1 Fees

Access to certain Services, including individual Storm Intelligence Briefings, requires payment of the applicable fees as listed on our website or communicated at the time of purchase. All fees are stated in U.S. dollars and are exclusive of applicable taxes unless otherwise stated.

4.2 Payment Terms

Payment is due at the time of purchase. We accept major credit cards and other payment methods as indicated at checkout. By providing payment information, you authorize StormAxis (or its payment processor) to charge the applicable fees to your payment method.

4.3 Taxes

You are responsible for all sales, use, value-added, excise, and other taxes or governmental charges imposed on transactions under this Agreement, excluding taxes on StormAxis's net income.

4.4 Refund Policy

Due to the nature of digital data products, all sales of Reports and data products are final and non-refundable unless: (a) the Report contains a material error attributable to StormAxis that renders it substantially unusable; or (b) required by applicable law. Refund requests must be submitted in writing to [email protected] within ten (10) days of purchase.

4.5 Subscription Plans

If you subscribe to a recurring plan, your subscription will automatically renew at the end of each billing period unless you cancel prior to the renewal date. Cancellation must be completed through your account settings or by contacting support. We reserve the right to modify subscription pricing with thirty (30) days' written notice prior to your next renewal.

5. Acceptable Use and Restrictions

5.1 Permitted Use

Subject to your compliance with these Terms and payment of applicable fees, StormAxis grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your internal business purposes in connection with storm restoration and roofing contracting activities.

5.2 Prohibited Conduct

You agree not to, and shall not permit any third party to:

• Resell, sublicense, distribute, or otherwise make the Services or any Report available to any third party without StormAxis's prior written consent.
• Use the Services to create a competing product, data service, or platform.
• Scrape, crawl, harvest, or extract data from the Services using automated means, bots, or scripts.
• Reverse-engineer, decompile, or disassemble any portion of the Services or attempt to discover any underlying source code or algorithms.
• Use the Services to violate any applicable law, including the Telephone Consumer Protection Act (TCPA), the CAN-SPAM Act, the Fair Credit Reporting Act (FCRA), or any applicable state consumer protection statute.
• Use storm or property data to engage in unlawful solicitation, harass property owners or occupants, or violate any anti-spam or solicitation laws.
• Use the Services to discriminate against individuals or communities in violation of the Fair Housing Act or other applicable laws.
• Introduce malware, viruses, or other malicious code into the Services.
• Circumvent or disable any security or access control mechanisms.
• Remove or alter any copyright, trademark, or proprietary notices in the Services.

6. Intellectual Property

6.1 Ownership

StormAxis and its licensors retain all right, title, and interest in and to the Services, the underlying technology, machine-learning models, algorithms, software, branding, and all Content, including all intellectual property rights therein. No rights are granted to you except as expressly set forth in these Terms.

6.2 Customer Data

You retain ownership of any data, information, or materials you submit to the Services ("Customer Data"). You grant StormAxis a limited, non-exclusive license to use Customer Data solely to provide the Services to you, improve our models, and as otherwise described in our Privacy Policy. You represent that you have all necessary rights to provide Customer Data to StormAxis.

6.3 Feedback

If you provide suggestions, ideas, or feedback regarding the Services ("Feedback"), you grant StormAxis a perpetual, irrevocable, royalty-free license to use, incorporate, and commercialize such Feedback without any obligation to you.

7. Confidentiality

Each party may receive confidential information of the other party ("Confidential Information"). The receiving party agrees to: (a) hold Confidential Information in strict confidence using at least the same degree of care it uses for its own similar information (but no less than reasonable care); (b) use Confidential Information only for purposes of this Agreement; and (c) disclose Confidential Information only to employees, contractors, or agents with a need to know. Confidential Information does not include information that is or becomes publicly available through no fault of the receiving party, independently developed, or rightfully obtained from a third party.

The Reports and all data products delivered by StormAxis are proprietary and confidential. You may use Reports for your internal business operations but may not share, publish, or disclose Report contents to competitors or third-party data aggregators.

8. Disclaimers and Limitation of Warranties

9. Limitation of Liability

10. Indemnification

You agree to indemnify, defend, and hold harmless StormAxis and its officers, directors, employees, agents, and successors from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Services; (b) your violation of these Terms; (c) your violation of any third-party rights; (d) your violation of any applicable law, including TCPA, CAN-SPAM, FCRA, or applicable solicitation laws; or (e) any Customer Data you provide to StormAxis.

11. Term and Termination

11.1 Term

These Terms commence when you first access or use the Services and continue until terminated in accordance with this Section.

11.2 Termination by You

You may terminate your account at any time by contacting us or using the account closure function in your account settings. Termination does not entitle you to any refund of prepaid fees.

11.3 Termination by StormAxis

StormAxis may suspend or terminate your account and access to the Services immediately upon notice if: (a) you breach any provision of these Terms; (b) you engage in fraudulent or illegal activity; (c) required by applicable law; or (d) we decide to discontinue the Services.

11.4 Effect of Termination

Upon termination, your license to use the Services will immediately cease. Sections 1, 6, 7, 8, 9, 10, 12, 13, and 14 survive termination. Data retention upon termination is governed by our Privacy Policy.

12. Governing Law and Dispute Resolution

12.1 Governing Law

These Terms and any dispute arising out of or related to them or the Services shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict-of-law principles.

12.2 Informal Dispute Resolution

The parties agree to first attempt to resolve any dispute informally by contacting StormAxis at [email protected]. If the dispute is not resolved within thirty (30) days, either party may pursue formal legal proceedings.

12.3 Venue

Any legal action or proceeding arising under these Terms shall be brought exclusively in the state or federal courts located in Texas, and each party hereby consents to the personal jurisdiction and venue of such courts.

12.4 Waiver of Class Actions

TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS-ACTION LAWSUIT OR CLASS-WIDE ARBITRATION AGAINST STORMAXIS.

13. General Provisions

13.1 Entire Agreement

These Terms, together with the Privacy Policy and any applicable Order Form or Subscription agreement, constitute the entire agreement between you and StormAxis regarding the Services and supersede all prior agreements, representations, and understandings.

13.2 Amendments

We reserve the right to modify these Terms at any time. Material changes will be communicated by posting the updated Terms on our website with a revised effective date or by direct notice to you. Your continued use of the Services after the effective date constitutes acceptance of the revised Terms.

13.3 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.

13.4 Waiver

StormAxis's failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

13.5 Assignment

You may not assign or transfer your rights or obligations under these Terms without StormAxis's prior written consent. StormAxis may freely assign these Terms in connection with a merger, acquisition, or sale of assets.

13.6 Force Majeure

StormAxis shall not be liable for any delay or failure to perform resulting from causes beyond its reasonable control, including natural disasters, governmental actions, labor disputes, internet disruptions, or third-party service failures.

13.7 Notices

All notices to StormAxis must be sent in writing to [email protected]. We may provide notices to you via email to the address associated with your account or by posting on our website.

14. Contact Information

If you have questions about these Terms, please contact us at:

• Email: [email protected]
• Website: www.stormaxis.io
• Mailing Address: StormAxis Legal, Texas, United States